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Frequently Asked Questions

Questions

1. Are there subscription benefits?

Yes! New subscribers receive:

  • Sitewide 6% OFF discount code (no minimum/no category restrictions)
  • Limited one use per customer

2. What content will I receive after subscribing?

Instantly unlock your exclusive 6% OFF coupon, plus regular updates featuring:

  • Early access to new products & Exclusive Early Bird discount
  • Exclusive member event reminders
  • Latest brand news
  • Solar system buying guides
  • DIY solar tips & video tutorials

3. What's the email frequency?

1 - 2 curated emails per week. During major promotions (like Black Friday/Cyber Monday), this may increase to 3 emails weekly. We never spam.

4. How to unsubscribe or change email address?

Every email contains an [unsubscribe] link in the footer. For other requests, please contact our customer service centre. Note: Changing email requires new subscription.

5. How does Renogy protect my email privacy?

We strictly comply with GDPR:

  • Never sell/share your email with third parties
  • All emails sent via SSL encryption
  • You can request data deletion anytime