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Shipping Policy

We hope you enjoyed your online shopping experience with Renogy. Please read below for more information about our shipping.

Shipping Options

SHIPPING AREA PRODUCT CATEGORY / SHIPPING CHARGE*
Batteries Solar Panels Chargers Inverters Accessories
200-300ah 200ah 100-200ah <100ah <100W
100-200W 200-400W
RSP200DB-72 20-60A
100A
3000W 2000W/1000W
20-30KG
RBT12300LFP-M
RBT12300LFPSH
RBT12200LFP-BT
15-20KG
RBT12200LFP-M
RBT12200LFP-B
5-10KG
RBT12100LFP-H
10-15KG
RBT12100LFP-M
0-3KG
RBT1220LFP-TM
0-3KG
RPP30EF-LN
5-10KG
RSP100DC
RSP175DC
100-300W Portable
10-15KG
RSP200DC-ASR
RSP200DC
RSP400LSC
Truck delivery only. Shipping quoted separately; surcharge may apply after order. 0-3KG
RBC50D1S
RBC40D1U
3-5KG
RNG-CTRL-RVR60
10-15KG 5-10KG 3-5KG 0-3KG
Ireland €70 €60 €45 €55 €30 €45 €55 €45 €35 €55 €45 €35 €30
Sweden €90 €50 €50 €30 €40 €50 €40
Finland €100 €85 €55 €65 €40 €55 €65 €40 €55 €65 €55 €55 €40
Belgium €50 €40 €25 €40 €15 €25 €40 €15 €20 €40 €25 €20 €15
Netherlands
Poland
Austria
Denmark 90 70 45 60 30 45 60 30 40 60 45 40 30
Portugal 70 60 50 35 50 Yes 35 50 35
Italy 70 55 30 50 15 30 50 15 50 30 15
Spain 70
France 65 15 20 20
Czech Republic 70 40 20 40 20 30 40 30 20
Slovenia
Slovakia Yes
Greece 100 85 55 80 30 55 80 30 40 80 55 40 30
Romania 80 60 40 60 40 60 35 60 40 35
Croatia Yes
Estonia
Hungary
Lithuania 60 55 30 55 25 30 55 25 30 55 30 25
Bulgaria 45 35 45 35 45 Yes 35 45 35 35
Latvia 50 50 25 35 50 25 50 35 25 25
Luxembourg 45 40 30 40 15 30 40 15 20 40 30 20 15

 

Orders over 200 kg require a separate shipping quote (typically shipped on pallets). For any questions about shipping costs, please contact us.

Shipping Policies

1. We offer delivery to mainland EU member states. Specific shipping fees are subject to the information on the order page. However, due to logistics channel restrictions, the following areas are currently not supported for delivery.

Non-Delivery Zones

postcodes

certain French overseas territories

00100, 00200, 97100-97699, 98000-98099, 98600-98899,
Guayana, Polynesian(Polynesien)

specific Italian islands

22060, 23030

certain Spanish islands

35000-35999, 38000-38999, 51000-51999, 52000-52999

 

Product Type

French postal codes that cannot be delivered to

Solar Panels / Kits more than 175W

17111-17880,7940,20000-20999,22870,
29242,29253,29259,29990,56360,56590,
56780,56840,85330,85350,

 

2. For orders shipped to non-EU European countries, customers are required to provide VAT information and assist the courier with customs clearance procedures. Customers in these regions who still wish to place an order, please reach out to our customer service team for further support.For orders shipped to France, solar panels/kits exceeding 175W require an additional shipping fee of at least €50 due to logistics channel restrictions.

3. All orders must include accurately completed details including street name, house number, city, province, and a daytime contact phone number. Some items cannot be delivered to Packstation、PO.Box、Post Filiale、Postfächer due to shipping restrictions. Batteries can only be delivered to residential addresses.

4. Depending on your order, your items may arrive in multiple packages. Once your order is shipped, you can visit order track page to track your package.We understand that professional installation is often desired. However, we strongly suggest that you wait until receiving your complete order and verifying the condition of the products before scheduling any work to commence with your new Renogy products.

5. Packages cannot be rerouted after they have been shipped. If you need to change the address, please e-mail us at service.renogy.com.

6. If the outer packaging is damaged upon delivery, please refuse the package and contact us immediately. If refusing the delivery is not possible, please provide relevant pictures to facilitate our after-sales service.

7. We do not support Self-pickup Service from our warehouse. If you have such a need, please e-mail us at service.renogy.com.

Order Processing and Transportation

SHIP FROM

delivery method

Type

Order Processing

Transportation Time

Winsen/Dortmund

DHL, DPD, GLS

Parcel Shipping

1-2 business days

3-7 business days

Winsen/Dortmund

DHL FREIGHT, DB Schenker, GEL, Dachser

LTL

2-3 business days

4-10 business days

Please note:
Shipping times are calculated based on business days (Monday to Friday), excluding holidays and weekends. The estimated time is for reference only and may be extended during major promotions, holidays, or other special circumstances.

We will randomly select the warehouse and shipping method based on inventory availability, and cannot accommodate requests for specific warehouses or logistics providers.

 

Additional Freight Fees (Estimates):

Renogy provides ground shipping to mainland EU member states, with shipping costs calculated based on product weight. Items that qualify for free shipping will be clearly marked on the product listing page. However, for returns not caused by RENOGY, additional return shipping fees will apply. Please refer to the Renogy Return and Refund Policy for return rules. The return shipping fee is 1.5 times the outbound shipping cost. The package must be dropped off at Parcel Shop. For the exact return shipping fee for your order, please contact us via service.renogy.com.